A tenant housing claim arises when a tenant notifies their landlord about issues affecting their home. It’s important to give the landlord adequate time to address these repairs. If the landlord fails to fulfill their responsibilities and does not complete the necessary work, you can pursue a tenant housing claim for compensation.
If you reside in a council home, social housing, or a housing association property, your landlord has a legal obligation to ensure that your living space is safe and fit for habitation. This includes maintaining a reasonable standard of living by promptly addressing any deterioration or required repairs.
When a property falls into disrepair, it can lead to unsafe or unsuitable living conditions. This issue is often encountered in rented homes and various types of rental accommodations, and it’s crucial to act if your living situation is compromised.
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You can file a tenant housing claim if your landlord refuses to address necessary repairs that they are responsible for. To be eligible for a claim, you must have formally notified your landlord about the disrepair and be able to provide evidence to support your case. If your landlord fails to complete the required repairs within a reasonable timeframe, you can proceed with your claim.
Tenant housing claims can be made while you are still living in the property or even after your tenancy has ended. However, it’s crucial to initiate your claim within six years from the date you first informed your landlord about the disrepair.
Keep in mind that your landlord may not be liable for repairs if the disrepair resulted from your failure to maintain the property or if your actions were unreasonable. Currently, we do not accept claims against private landlords. Our focus is on claims involving councils and housing associations.
We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed.
Council Tenant
My flat was repaired in time for my child’s birth and I received rent refunds and compensation. The team were very helpful and understanding of my dangerous situation.
Council Tenant
Couldn’t leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts
Housing Association Tenant
Landlords have a legal obligation to ensure that your property is safe and habitable. They are responsible for addressing necessary repairs within a reasonable timeframe for the following areas:
Landlords cannot charge tenants for the repair work in these areas, and they are responsible for these repairs regardless of what your tenancy agreement states. However, if specified in your tenancy agreement, landlords may also take on additional repair responsibilities.
If you have questions or need advice regarding your situation, feel free to contact our team at 01619610008.
You can make a tenant housing claim if your landlord refuses to carry out necessary repairs that they are obligated to address. To be eligible for a claim, you must have informed your landlord about the disrepair, and you’ll need to provide evidence of the issues. We can help guide you through this process. If your landlord has not completed the repairs within a reasonable timeframe, you can proceed with your claim.
Tenant housing claims can be filed during your tenancy or after it has ended. However, it's essential to make your claim within six years of notifying your landlord about the disrepair. For personal injury claims related to housing disrepair, you must act within three years of receiving notice.
It's also important to understand that your landlord may not be liable for repairs if the disrepair is due to your own failure to maintain the property or if you acted unreasonably. Currently, we do not accept claims against private landlords. Generally, if you are dealing with a letting agent or an individual landlord, we may not be able to assist you.
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When you file a tenant housing claim, the court can order your landlord to make necessary repairs. Additionally, you may be eligible for compensation for several reasons, including:
Damage to belongings – You can claim compensation for any personal items that have been damaged or destroyed due to the poor condition of your property. This also includes damage that occurs during repairs your landlord undertakes.
Financial loss – If you have incurred financial losses because your landlord failed to carry out repairs, you can seek compensation. However, keep in mind that if you are in rent arrears, this may affect the outcome of your claim.
Personal injury – If you have suffered injuries due to your landlord’s negligence, you may be able to file a personal injury claim. This can cover issues such as respiratory problems from damp or mould, injuries from slipping or tripping hazards, carbon monoxide poisoning, and other injuries. We can assist you with obtaining medical reports, expert evidence, and navigating court proceedings.
Inconvenience –You can claim compensation for the inconvenience caused by the disrepair, such as disruptions to your daily life, not being able to use certain areas of your home, or delays in getting repairs completed.
We specialize in claims against local councils, social housing, and housing associations. Unfortunately, we cannot accept claims from tenants against private landlords.
The process of making a claim can be complex, so it's essential to seek help from a legal expert. Here’s how you can proceed:
1. Consult a Professional: Start by discussing your situation with a legal expert to determine if your case meets the criteria for a claim.
2. Follow the Pre-Action Protocol: Before filing a claim, you must adhere to the Pre-Action Protocol for Housing Conditions Claims. This protocol outlines several steps you need to take, including:
3. Landlord’s Response: If your landlord fails to respond to your letter of claim or provides an unsatisfactory response, you can then proceed to issue court proceedings by applying to the county court.
We understand that dealing with housing disrepair can be a stressful and frustrating experience, jeopardizing the health and safety of you and your family. That’s why we’re here to support you. Our team of legal experts specializes in housing law and is well-versed in handling disrepair cases as well as personal injury claims. With our expertise, you can obtain the help and compensation you deserve.
Given the complexity of housing disrepair cases, it’s highly advisable to seek professional legal assistance. As specialist housing disrepair lawyers, we know the ins and outs of what it takes to build a successful claim based on repair issues.
Our Services Include:
Our solicitors will be there for you every step of the way, offering support and expertise throughout the process. For more information about our services, contact our team today at 01619610008.
Filing a housing disrepair claim can incur various costs. Depending on the severity of your case, you may be eligible for Legal Aid to help cover these expenses. However, Legal Aid is typically only available in situations where there is a serious risk to the health and safety of tenants living in the property.
If Legal Aid is not an option, you will need to cover the costs yourself. The expenses can vary based on the court route you choose. There are three main court routes available:
If you win your case, your landlord may be ordered to cover your legal costs.
Court fees and proceedings can vary significantly from case to case. Our lawyers can provide detailed information about the costs involved in your specific situation. To learn more and discuss your claim, call us today at 01619610008.
Whether your landlord is a local authority council or a housing association, if they fail to fulfill their responsibility to ensure your home is safe and comfortable, you have the right to take legal action for poor living conditions, which may include damages for personal injury. We often file personal injury claims simultaneously in such cases.
Our housing disrepair lawyers are committed to making professional legal assistance accessible to everyone. That's why we operate on a no win, no fee basis. However, please note that we cannot assist private tenants. If you are a private tenant, we advise reviewing the Tenant Act and seeking advice from a firm that handles cases for private tenants with similar funding arrangements.
How No Win, No Fee Works:
Our solicitors will guide you through the entire process, providing support and expertise every step of the way. For more information about our services, please contact our team today at 01619610008.
The compensation awarded for housing disrepair claims can vary significantly depending on several factors, including:
In some exceptional cases where a property is deemed completely uninhabitable, you might receive up to 100% of your rent for the duration the issues have existed. However, this scenario is quite rare. Generally, you can expect compensation to range from 25% to 50% of your rent.
If you have specific concerns about your situation or would like a more tailored estimate, our team can assist you in understanding potential compensation amounts based on the details of your case.
